20 Inspirational Sales & Marketing Quotes to Honor Chet Holmes

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Today marks the three-year anniversary of the passing of our founder, my father, Chet Holmes. I could have written a lengthy blog post in his honor for the occasion, but it occurred to me that in life my father was never the longwinded type. Certainly there were events where he spoke on stage for upwards of ten hours, but he did so only because he had so much knowledge to share-there wasn’t a wasted breath. “Straight to the point” was truly his modus operandi. So Instead I’ve decided to keep it short and to the point. Today we celebrate Chet Holmes’ life, his work, and his pithy wisdom by collecting his very BEST quotes.

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In celebration of my father’s life, here are a couple of free videos for you to enjoy:

The Exact Sales Script Chet Used to Get to the Most Successful People in the World

Now that I’ve shared these with you, I’d love to know, what’s your favorite inspiring quote? Leave it in the comments section below.

With love,

Amanda Holmes

Reducing Stress and Burnout Leads to Ultimate Small Business Success

There are many methods that, as a small business owner, you can implement to reduce stress and keep everyone happy, healthy and motivated.
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Nearly every job is stressful at certain times. Whether it’s meeting tight deadlines, creating dynamic presentations or dealing with unruly customers or employees, workers experience stress in a number of ways.

For small businesses, stress is a common occurrence among owners and staff members. Enterprises often lack the resources and capabilities of their larger counterparts, and therefore have to handle many tasks at once rather than delegating them to certain departments or outsourcing them to other companies.

This causes stress levels to rise and can eventually lead to owner and employee burnout if left unchecked. Fortunately, there are many methods that, as a small-business owner, you can implement to reduce stress and keep everyone happy, healthy and motivated.

1. Revise your habits: Everyone has a habit of how they do things, and this also pertains to work. While some habits are highly effective, others may be slowing you and your staff down. USA Today suggests taking a look at your daily work habits and changing them to become more efficient. Altering your commute or taking extra, smaller breaks throughout the day may bring down stress levels.

2. Log off email after work: In the age of smartphones, work is now always in the palm of our hands. However, checking email after you and your employees have left work interferes with any personal or relaxation time. The Washington Post recommends that owners and staff members refrain from sending and answering emails when not at work unless it’s an emergency. Keeping work-related emails in between working hours helps you and your employees unplug and unwind.

3. Lean on other small business: In many cases, taking the time to talk to someone about stress and possible burnout helps alleviate problems. Finding other small-business owners who understand and have experienced what you are going through helps you build a strong support system, Fox Business states.

4. Get to the gym: Working out is a great stress reliever. Spending time in the gym can help you work out frustrations and clear your head, writes USA Today. Encouraging yourself and your staff members to get active helps reduce stress levels and avoid burnout.

5. Spend time with your family: As a small-business owner, you may have had to sacrifice time with your family to get work-related responsibilities taken care of. Unfortunately, this contributes to stress and leads to burnout too often. Fox Business recommends setting aside time each week to spend with family that helps take your mind off of work and gets you in tune with your loved ones.

You can also take advantage of business coaching services to discuss ways in which you can make your small company an enjoyable place to work by engaging staff and keeping yourself and your employees motivated, happy and loyal.

Just like any other task, putting practices in place to decrease stress takes time and effort. However, by implementing strategies for you and your employees to get rid of stress, your operations will reap the benefits of a more energized workforce, leading to small business success.

80+ Leading Business Experts Share Secrets on Sales Acceleration

inside sales event
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A group of fish is called a school. A group of lions is called a pride. So what would you call a group of the sales and marketing industries’ top authors, speakers, trainers, and thought leaders? You’d call it the Sales Acceleration Summit.

The brightest minds in sales and marketing will share their secrets in a rapid-fire series of online presentations all on one day, Thursday, May 7th. The first summit in June of 2013 attracted more than 16,000 sales leaders from all over the world. 2014’s summit boasted over 20,000 attendees, and the upcoming event promises to be bigger, better and even more exhilarating.

This event is really about what’s trending, what’s working, what’s not working in today’s business landscape.

What would you be willing to pay for the chance to hear and see 15-minute TED-like talks from 80+ esteemed guests like Steven Young, Grant Cardone, and Jim Steele?

And what if those talks were made available for you to listen to at any time? Go ahead and put that money back in your pocket. This virtual event is free of charge for anyone to attend. Registrants can listen live, pop in and out of sessions and access recordings at any time throughout the day.

It’s guaranteed that there will be something for everyone. Click here to register and see full agenda details.

In all, more than 80 sales experts, authors and business leaders will serve up their secrets in 15 minutes or less per session. The opening and closing keynotes will last 30 minutes each.

Confirmed speakers for 2015 include:

  • Steve Young, Co-Founder, HGGC and Hall of Fame NFL Quarterback
  • Grant Cardone, CEO of Cardone Training Technologies
  • Jill Konrath, author of SNAP Selling
  • Jim Steele, InsideSales.com President of Worldwide Sales and Chief Customer Officer
  • Art Sobczak, author of the best-selling book Smart Calling
  • David Elkington, CEO and founder of InsideSales.com
  • Anthony Iannarino Author, President & CSO at Solutions Staffing
  • Stan Slap, Author of Under The Hood
  • Ken Krogue, President, Founder of InsideSales.com
  • Michael Pedone, Founder Sales Buzz
  • Bryan Kreuzberger, Founder Breakthrough Email
  • Aaron Ross, Author Predictable Revenue
  • Mike Bosworth, Author What Great Salespeople Do and Solution Selling
  • Elay Cohen, CEO, Founder of Saleshood.com
  • Steve Richard, Co-founder and Chief Content Officer Vorsight
  • Craig Elias, Founder Shift Selling
  • Brynne Tillman, CEO Social Sales Link
  • Kraig Kleeman, Author, Speaker, Global Strategist
  • Lori Richardson, B2B Midmarket Sales Expert
  • Jim Keenan, Founder A Sales Guy Inc.

Get ready for May 7th we will be presenting our own session on the 3 Ways to Get Past the Gatekeeper. (A combined video between Chet and Amanda Holmes)

Because sometimes the only thing stopping you from getting to the most important people on the planet… Is a secretary.

Don’t tell me that you’re traveling that day or you have important sales calls to make. That’s no excuse not to register. Remember, registering gets you access to the recordings even if you can’t make the actual event. I’ve registered and there are at least 20 sessions I’ll be sure to listen to. Along with the sessions I’ve already mentioned.

Don’t pick up the phone, don’t send another email, and don’t get another cup of coffee until you get yourself signed up for the event. This one’s too good to miss.

It’s shaping up to be the biggest online event of the year for the sales industry. And you can attend all of the value-packed sessions at no cost thanks to our sponsors; Salesforce, Microsoft, Marketo, MarketStar, Apttus, LinkedIn, DocuSign, InsightSquared, Quosal, Gainsight and Domo.

Follow #salessummit on Twitter and Google+ to join in on the live conversation. We’ll see you there.

How to Build a Successful Business Culture from the Ground Up

You aim for business success in all of your endeavors, but it's important to know that you need to lay the foundation for a successful enterprise.
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It’s not easy starting a business and it’s no less challenging keeping a company running successfully. But despite the difficulties you face as an owner, the rewards of managing your own company are well worth it.

You work hard to ensure your operations are efficient, whether it’s through hiring top talent, keeping customer satisfaction high or developing innovative products. You aim for business success in all of your endeavors, but it’s important to know that you need to lay the foundation for a successful enterprise.

Incorporating strategies into your business that pave the way to prosperity can be done at any time. However, you want to be sure you are giving both yourself and your employees the necessary tools to become a successful in business. There are a number of methods that can help you get on the path to becoming an efficient and strong company.

Think positive
Having a positive mindset can do wonders. Being optimistic about your business and where it’s going will certainly be contagious for your employees and customers. Small Business Trends recommends establishing a positive work environment that encourages your staff to be more optimistic about their jobs and the future of the company.

Have a solid vision in place
As an owner, you likely have a mental picture of what you want your business to become in the future. However, Business Insider suggests that you create a business growth plan that focuses on exactly what needs to be done to get to there. Having goals in place is an important part of the process, but without outlining how you are going to reach them, your business vision will never materialize.

Be a great employer
If you want great employees, you need to be a great employer. Business Insider writes that you can accomplish this by providing staff with the tools needed to realize success within your company. This can include training sessions, career advancement opportunities and rewards for hard work.

Appreciate your customers
Just as with showing your employees how much they matter, you need to do the same with your customers. Showing patrons you appreciate them can go a long way in boosting satisfaction and bringing in new customers. Business Insider suggests focusing on making your products interesting and innovative as well as giving exceptional service to patrons.

Establish peer networks
You can even go outside of your company to find an effective tool for business success. Small Business Trends states that networking gives you the ability to connect with others in your industry, allowing you to bounce ideas off of your peers and collaborate to develop new ideas that benefit your operations.

Avoid Business Disasters with Proper Planning

A solid disaster recovery strategy should be a part of any effective business growth plan.
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When starting your business, you mapped out everything you wanted to achieve and the steps to take to get where you wanted to go. Now that your company is up and running, you most likely still have a plan in place to deal with your organization’s growth. But what about if disaster strikes? It doesn’t happen to every enterprise, but that doesn’t mean that it won’t happen to yours.

A solid disaster recovery strategy is part of any effective business growth plan. Even if a disaster never occurs, it will give you, as an owner, peace of mind knowing that you have something in place to keep your operations running. Even though developing a disaster plan may sound daunting, all it takes is some research and preparation to create a strategy that will stand throughout any possible disaster.

Business disasters can range from natural occurrences, such as hurricanes, tornadoes or floods, to more technical issues, such as a cyberattack or data center loss. Whatever the case, getting a plan in place now means your business can recover more quickly and efficiently should an emergency happen.

- Assess the various risks: Businesses that are located in the Southeast United States may not have to worry about extremely cold weather conditions possibly disrupting their operations every year, but they do have to worry about tornadoes. Companies in every region of the country have to deal with various weather-related disasters that happen in their areas, so figuring out what could potentially throw off your enterprise for a few days is the first step to determining how you can handle them, suggests the Minnesota Society of Certified Public Accountants.

You should also take the time to assess any technical dangers, such as information loss due to hackers, the source recommends. This will help you lay out the proper protocols for recovery.

- Create a business continuity plan: Crain’s Detroit Business states that companies need to develop a strong business continuity plan that outlines what steps will be taken in case of an emergency. The source also recommends that you determine which staff members will be in charge of which responsibilities so that employees know who to reach out to.

- Take a look at your systems: Looking at the systems you have in place can help you poke holes in anything that could be severely impacted by a disaster, writes the Minnesota Society of CPAs. Do your employees have a way to work if your company’s Internet is down for an extended period? What if your facilities are damaged? Is there somewhere else you can operate out of while recovering? These questions can give you more insight into improvements that can be made to your disaster recovery plan.

Whatever the disaster, whether it’s weather-related or tech-based, you need a plan to get your operations back in line should something occur. Also, having your employees provide their advice and input on the strategy ensures everyone is onboard and prepared for anything that happens.

Time is Money: How to Increase Business Productivity

There is one ingredient that every owner, worker and company needs in order to realize business success: productivity.
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There is one ingredient that every owner, worker and company needs in order to realize business success: productivity.

There is one ingredient that every owner, worker and company needs in order to realize business success: productivity.

There are many moving parts within a business. Whether it’s hiring talented employees, developing innovative products and services, or effectively reaching out to customers, each aspect is vital to operations. However, there is one ingredient that every owner and employee needs in order to realize business success: productivity.

Without productive staff members, processes and procedures, organizations may run into issues with completing important tasks and reaching their established goals. Therefore, it should be one of a business owner’s top priorities to encourage productivity and efficiency throughout the company. By making productivity a focus, owners can motivate their staff to help streamline operations and bring about success.

Make productivity a collaborative approach
Becoming more productive as a business owner may start as an individual effort, but in order to bring about change within the entire enterprise, employees need to adopt the same mindset.

There are several habits that both owners and employees can adopt to boost productivity. In an article for LinkedIn, human resources and strategy consultant Jappreet Sethi stated that writing out a plan - whether the task is big or small - is the first important step. By doing this, you and your employees are able to see the various steps and procedures that have been laid out. Additionally, this provides you with a blueprint of your goals as well as clear path to completion, Sethi wrote.

He also suggested that you, as an owner, and your employees come up with a time frame for the completion of each step and the project as a whole. This puts a system into place that allows you to monitor how much progress is being made and which tasks still remain. Sethi stated that time management is one of the most important components for productivity and it’s essential you and your staff members make a list of priorities to ensure time is being spent wisely and critical tasks are being completed.

There are many strategies that owners can follow, such as business coaching, to implement productive practices within their organizations. But in the end, owners and employees need to work together to become more efficient.

Be mindful of productivity habits
Productivity requires owners and employees to think through their work and stay on top of what needs to be done. However, there are other aspects that as an owner, you need to be mindful of if you want to make your business operations more efficient. Business 2 Community recommended letting go of the need for everything to be perfect. A lot of time can be wasted by trying to make every process error free.

In addition, B2C suggested that owners forget the old way of doing things if a new practice is more effective. By taking feedback to improve current procedures, productivity can easily be boosted and business success can follow.

Make Workplace Optimism Widespread for Ultimate Business Success

Businessmen with smiley faces
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Businessmen with smiley faces

Whether it’s from an owner or an employee, being committed to a job is key for business success.

Hard work and dedication go a long way within a business. Providing customer service, creating exciting products and reaching out to potential patrons are all tasks that require motivation. Whether from an owner or employee, being committed to the job is critical for business success.

However, there are times when being motivated is not enough. Being happy and optimistic about work is also helpful in order to achieve real results. Fostering these feelings within a business environment can sometimes be difficult, but not impossible. By focusing on making employees happier and more engaged, you, as an owner, can ensure that your staff members are putting forth the effort to see your company thrive.

Small businesses more optimistic
Optimism is being felt nationwide by small businesses, according to a recently released report from the National Federation of Independent Businesses. The NFIB Small Business Optimism Index revealed an optimism uptick in May among companies participating in the poll. The Index now stands at 96.6, which is a 1.4 point increase from April. It also represents the highest level of optimism by small businesses since September 2007.

Contributing to the increased positive outlook are expectations for the economy to continue to improve. Small business owners also have plans to hire more employees based on an anticipated jump in sales revenues.

Based on these results, it’s clear to see that business owners are steadily gaining more confident in various company-related conditions. However, if you want to see realize ultimate success, you need to make it a priority to boost optimism among your employees.

Creating an optimistic working environment
As an owner, you already know that if your employees are not happy with their jobs, your operations can suffer. Fortunately, there are many strategies that you can follow to bring optimism into your enterprise.

Perhaps one of the best ways, as suggested by Business Community, is to always be optimistic, as the feeling is often contagious. By doing this, you are leading by example. Being positive about your work and your business goals will certainly rub off on your staff members.

B2C also recommends allowing your employees to be more creative in their roles and give them the freedom to frequently provide feedback and offer their opinions on business aspects when necessary. This can be accomplished by sitting down with each worker and talking through their suggestions, or by using employee assessment tools to gather their thoughts.

There are other ways to spread optimism throughout your company. TheNewsReports.com suggests providing workers with the opportunity to improve their skills or learn more about the business and its goals. You should also take the time to acknowledge accomplishments and highlight when excellent work has been done. This makes staff members more optimistic, not only about their jobs, but about the company as a whole.

How to Effectively Manage Employees to Achieve Business Success

Effectively managing different kinds of personalities can help a small business owner achieve success.
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Effectively managing different kinds of personalities can help a small business owner achieve success.

Effectively managing different kinds of personalities can help a small business owner achieve success.

When it comes to staff management, as a business owner you have to know how to deal with many different kinds of people. This is a very delicate skill that takes time to develop, but it is critical to the success of your organization if you want to have an effective workforce that contributes to the growth of your company.

Employee personality tests are helpful in identifying the many different kinds of employees that exist. But whether you use this method or not, Inc. Magazine states that there are five traits - anger addicts, narcissists, passive-aggressive, gossipers, guilt trippers - that every owner must be on the lookout for. These individuals can make things difficult not only for you as the leader of the company, but for other members of your staff as well.

However, the first step in effective management is being able to accurately identify the personalities. Once this occurs, it becomes easier to not only prepare for what these individuals bring to the table, but also in knowing how to mold them into being valuable members of the organization. Failure in this area could have serious implications for the business, but mastery of this skill will make you more prepared on how to deal with similar individuals in the future.

Employee personality traits to be on the lookout for
Of the five difficult personality traits, two could pose the most difficult challenge. The first are those who enjoy gossiping. These individuals can make a work environment become toxic very quickly. Inc. suggests not to get caught in the trap of participating in such trivial talk and instead, nip it in the bud as soon as you see it.

Not only should this help limit future incidents, but it also presents an opportunity to turn the behavior around and encourage the employee to use their gift of gab in a more positive manner.

The other type of individual to be mindful of is the one who always seems to be perpetually angry. The magazine suggests quickly informing them that this kind of behavior will not be tolerated under any circumstances. However, this also a chance to uncover the deeper reason for such emotional and negative outbursts, and a savvy leader can use this as an opportunity to forge a bond and a deeper level of trust and admiration between themselves and the disgruntled employee.

Don’t leave anyone out
Obviously the primary theme of this article is in dealing with difficult employees, but it’s important to understand that other staff members need to feel as if they’re important as well. The Guardian writes that it is very easy for workers to feel as if they’re on the outside looking in, so it’s imperative as an owner to know how to handle these individuals as well.

The newspaper says that there are a number of different factors that can cause an individual to feel alone inside of a workplace, and awareness of these issues can strengthen anyone’s leadership skills. Small-business ownership presents many challenges, but with the right people skills, you can develop an effective and productive staff that can help an organization grow.

Business Employee Retainment Depends on Effective Hiring and Training

you want to do what you can to ensure you are hiring the right people and keeping your workers happy and motivated.
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you want to do what you can to ensure you are hiring the right people and keeping your workers happy and motivated.

you want to do what you can to ensure you are hiring the right people and keeping your workers happy and motivated.

As a business owner, you likely depend on your employees for a variety of necessary tasks. Often, your resources and time are stretched thin, so relying on your staff members to get things done is something you rely on. For this reason, you want to do what you can to ensure you are hiring the right people and keeping your workers happy and motivated.

It all starts with your hiring process. Are you interviewing and offering positions to the people you want in your organization? Next, it moves to onboarding. Once they have been hired, are you doing what you can to offer them the tools needed to showcase and enhance their skills? These are the questions you should ask yourself when determining if your staff members are happy and engaged by their jobs.

Once you’ve answered them, you can then develop strategies for improving your hiring efforts as well as training initiatives you provide. Working to make these methods better gives you the ability to hire the best people and keep them happy, leading to ultimate small business success.

Businesses see uptick in hiring
Small enterprises across the United States are experiencing an increase in hiring, according to recent figures from the National Federation of Independent Businesses. Out of 608 small companies, 13 percent hired an average of 3.7 employees throughout the past few months. September saw the largest boost in hiring so far in 2014, with an average of 0.24 staff members being brought on per firm, the NFIB reveals.

Developing solid hiring and training skills
This growth in hiring highlights the fact that small businesses need to put more focus on seeking out the right candidates and retaining their valuable workers.

When interviewing potential staff members, Fox Business suggests that you not only ask individuals typical job questions (“What is your experience?”, “What are your strengths/weaknesses?”) but also questions that will make them think outside of the box. For example, the source recommends asking what motivates them daily and where they seem themselves in 10 years, not professionally but personally.

Fox Business writes that you should also look for passion in candidates. If someone is passionate and excited about your company’s products and services, that positive feeling is going to reach customers as well. While an individual may not be as experienced as you would like, having passion gives them the drive they need to bring about small business success.

Once workers are on board, the focus then moves to offering training initiatives that allow them to enhance their skills. Business News Daily suggests that you encourage your staff to seek out the answers and be willing to learn more, not only about your operations but about their positions and the industry as a whole.

Additionally, the source notes that asking your current employees what type of training they would like to receive can give you better insight into what you can provide to keep them motivated and engaged.

Leaders and Bosses are Not the Same

Be a Leader
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Be a Leader

Understanding the difference between a boss and a leader can mean all the difference in achieving small business success.

Achieving business success will take a lot of effort on the part of the entrepreneur and any individuals he or she hires to see to it that the organization not only survives, but also thrives. Much of this effort will occur with respect to the types of workers who are brought in. Ensuring that everyone has the same goals and collaborates well within a team environment is one part of the process that must not be overlooked. However, of even greater importance are the leadership characteristics being displayed by the owner of the enterprise.

Many people who start their own companies are likely talented individuals who are skilled in a specific craft or trade. However, in order for a business to grow beyond mom-and-pop status into a marketplace leader, entrepreneurs will have to employ help and guide these individuals in a way that ensures the success of the organization. This isn’t a task that comes easy to most people. One of the ways to address this issue for owners is to work closely with a business consultant to help him or her obtain the skills needed in order to be successful in this area.

However, it’s important for those with their own enterprises to understand the subtle differences between being a boss and a leader. Failure to grasp the distinguishing characteristics between the two can be harmful and cause the business to not reach its full potential.

The difference between leaders and bosses
On the surface, to the uninitiated, these two words may have the same meaning. However, they couldn’t be more different, especially when it comes to running a successful operation. A recent article from Inc. Magazine offered a perspective that entrepreneurs can gain from when working to drive their companies to small business success.

It’s important to remember that true leadership is inspiring. Getting people to work together in harmony isn’t easy and wielding a heavy handed approach that instills fear, such as tactics employed by bosses, will oftentimes yield negative results, Inc. wrote.

Additionally, the best leaders are those who don’t look down on others, including the staff that they may have assembled. Instead, owners with successful enterprises understand the concept of teamwork and get everyone in his or her employ to understand that one person won’t contribute to a company thriving. Success will come from the combined efforts of everyone in the group.

How to lead effectively
Being a good leader doesn’t happen overnight. It is a process, one that must be realized through trial and error. However, it is unmistakable part of business success that must not be overlooked. A separate article from Inc. highlights how an entrepreneur can be the type of person that gets others to buy into his or her vision and help the enterprise stand out in what has become an increasingly competitive marketplace.

The first step in this process is to be someone who empowers others. Micromanagement never works and in many cases, is counterproductive. Giving staff members ground to make certain decisions without your input as the company owner, will build a deeper level of trust and will inspire workers to give their all. It is also important to recognize staff members for their efforts on a job well done. Not only is the acknowledgement appreciated, but it also lets workers know that you are keeping a watchful eye on their performance. This will encourage them to strive for excellence at all times.

By understanding the difference between leaders and bosses and mastering the former as opposed to the latter, small business success can be easily realized and a company can reach great heights in the process.